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FAQ

DELIVERY QUESTIONS

How to track my order?

As soon as we accept your order, we will process it. The shipping service will send you an email to inform you about the status of your order with a tracking number that you can use to check when your shirt will be delivered.

Where can I find a tracking number?

You will find your tracking number in the email sent by our shipping service (FedEx or UPS) once your order has been confirmed.

PAYMENT QUESTIONS

What payment methods do we accept?

The payment methods we accept are the following:

  • Wire transfer
  • Credit card (Visa, Mastercard, etc..)
  • Paypal
How to choose the payment method?

Once you have decided which shirt you want, put it in your cart, proceed to the checkout and fill the details needed for the delivery. This is where you can choose the payment method.

Can I make a return if the shirt doesn’t fit?

You can return the shirt within 14 days if it doesn’t fit you without any additional payments.

EMAIL: contact@charlies-son.com